infection control Annual Infection Control Statement It is a requirement of The Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and related guidance that the Infection Prevention and Control Lead produces’ an annual statement with regard to compliance with good practice on infection prevention and control and […]
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deposit and cancellation DEPOSIT AND CANCELLATION POLICY We understand that life can be busy and plans can change! To help us manage our diary efficiently and offer appointments to all our patients, we kindly ask for your understanding and cooperation with our booking policy. Deposits To secure your appointment, a £60 deposit for every 30
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finance DISCLOSURE STATEMENT Bishopthorpe Dental Centre, 30 Sim Balk Lane, Bishopthorpe, York, YO23 2QQ. Telephone 01904 703427. Copmanthorpe Dental Centre, 6 St. Giles Way, Copmanthorpe, York, YO23 3XT. Telephone 01904 706291. Woodthorpe Dental Centre 47 Moorcroft Road, Woodthorpe, York, YO24 2RQ. Telephone 01904 706 795. Thorpe Dental Group Ltd trading as Bishopthorpe Dental Centre, Copmanthorpe
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privacy policy OUR POLICY We treat the privacy of our customers and website users very seriously and we take appropriate security measures to safeguard it. We are committed to both respecting your privacy and protecting it. This Policy explains how we use the personal information that we hold about you, including how we collect, process,
quality assurance RECOGNISING OUR COMMITMENT TO QUALITY All of our practices are members of the British Dental Association’s Good Practice Scheme – the leading quality assurance framework for UK dental practices. This means that our practices are committed to keeping up to date with and providing quality dental care to nationally agreed standards of good
complaints CODE OF PRACTICE FOR PATIENT COMPLAINTS In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based
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cookie policy INFORMATION ABOUT COOKIES A cookie is an element of data that a website can send to your browser, which may then store it on your computer’s hard drive. Your browser is an application that allows you to surf the internet. The most common browsers are Chrome, Internet Explorer, Firefox and Safari. Cookies allow
